Effective Date: [Insert Effective Date]

BurbankVista Appliance Repair (we, our, us) values your privacy. This Privacy Policy describes how we collect, use, and share information about you through our website. By accessing or using our site, you agree to this Privacy Policy. If you do not agree, do not use the site.

Information We Collect

We collect personal information that you voluntarily provide to us when you contact us via phone or submit a service request form on our website. This information may include your name, phone number, and email address. You consent to us collecting, storing, and using this information to communicate with you regarding your service inquiries and requests.

We also collect non-personal browsing data through cookies and web beacons to enhance user experience. This data may include your browser type, IP address, the pages you visit on our website, and the times and dates of your visits.

How We Use Your Information

We use your personal information to contact you for service-related purposes. This can include arranging appointments, providing updates on service requests, and responding to inquiries. We may use your browsing data to analyze and improve our website's design and functionality.

Sharing Information with Third Parties

We may share your information with our trusted partners and service providers for operational purposes, such as scheduling repairs and managing communications. These partners are obligated to protect your information and only use it for service-related tasks.

Communication Consents

By submitting your contact information on our website or contacting us by phone, you agree to allow us and our partners to communicate with you via phone, email, or text message for service-related purposes.

Legal Limitations and Dispute Resolution

You waive your right to sue or initiate any legal action beyond direct negotiation for disputes related to our website or services. Both parties agree that maximum compensation for any claims or disputes is limited to $100. Each party will bear their own legal fees and expenses in the event of a dispute.

Your California Privacy Rights

Under California law, California residents may request certain information regarding our disclosure of your personal information to third parties for their direct marketing purposes. To make such a request, you may contact us at our opt-out phone number: (747) 200-9823.

Security

We take reasonable measures to protect the information you provide to us from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify users of any changes by posting the new policy on this page and updating the Effective Date above. Your continued use of our website after any changes indicates your acceptance of the new policy.

If you have any questions or concerns about this Privacy Policy, please contact us at our opt-out phone number: (747) 200-9823.